The following Terms and Conditions govern the use of the The Little Candle Shop website, the materials and information contained therein and related services made available to you via this Site.
General Disclaimer
The Little Candle Shop, its owners, representatives, contractors, agents, or employees are not liable to you or any other for any loss in connection with the use of this Site or a Linked Website.
The Little Candle Shop does not warrant that information or images contained on the site will be accurate, reliable or error-free, or that errors will be corrected. Material on the Site may contain technical inaccuracies or typographical errors (including price errors). The Little Candle Shop cannot be held responsible for inaccuracies and omissions in the Site and reserves the right to modify, delete and correct errors at any time. Our prices are also subject to change without notice.
The Little Candle Shop has endeavoured to accurately depict the products offered on the Site. However, because the depiction of a product is dependent on your computer monitor, The Little Candle Shop cannot guarantee that such depiction will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail. Any reference to products or services on this Website is for information purposes only and does not represent an endorsement or a recommendation of those products or services by The Little Candle Shop.
You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on this website.
Subject to any non-excludable provisions in the Trade Practices Act, 1974 (Australia), The Little Candle Shop expressly disclaims all warranties with respect to the information and applications contained on the website and your use of the website, including all implied warranties of merchantability and fitness. In no instance shall The Little Candle Shop, its owners, representatives, contractors, agents, or employees be liable for any damages whatsoever (including special, indirect or consequential) arising out of or in association with the use or functionality of the website whether in contract, at common law or in equity, or on any other basis. These Terms and Conditions do not exclude warranties or conditions which The Little Candle Shop cannot, by law, exclude. These Terms and Conditions include any liability which any law requires The Little Candle Shop to accept. If The Little Candle Shop becomes liable for any breach of any such condition or warranty, The Little Candle Shop liability shall be limited at its option, to any one or more of the following:
(a) in the case of goods, to any one it determines of the following: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring equivalent goods; or payment of the cost of having the goods repaired; and
(b) in the case of services, to either supplying the services again or payment of the cost of having the services supplied again.
Inventory
Merchandise advertised is generally in stock. Should a product become oversold due to any unpredicted reason, The Little Candle Shop will not be held accountable for fulfilment of these requests. The Little Candle Shop reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and payment made. If payment has been made for the purchase and your order is cancelled for an item out of stock, The Little Candle Shop shall immediately issue you a full refund in the original form of payment.
Customer Identity Verification
In some instances we may need to verify the identity of the credit card/PayPal account holder before we process an order. Failure to comply with our request for identity verification will result in the cancellation of your order. If payment has been made for the purchase and your order is cancelled, The Little Candle Shop shall immediately issue a full refund in the original form of payment.
Delivery
The Little Candle Shop cannot be held responsible for delays in postage, or the loss of items in transit, as it is out of The Little Candle Shop’s control.
If an incorrect delivery address has been supplied to The Little Candle Shop, the customer will be responsible for additional postage costs. If the customer chooses not to have the item redelivered, a $10 processing fee will be deducted from the refund total and the refund will be issued.
If a delivered order is unclaimed/refused by the customer and consequently returned to us, a $10 processing fee will be deducted from the refund total and the refund will be issued. The customer will be responsible for additional postage costs if they elect to have the order resent.
Promotional Offers
Promotional Offers cannot be used with any other offer. Orders placed with a discount promotional code are not eligible for The Little Candle Shop refund offer. Items may be returned for an exchange only.
Promotional Emails
All customers who register a customer account with The Little Candle Shop are automatically registered to receive our promotional emails. If at any time you would like to stop receiving promotional emails from The Little Candle Shop, please reply to info@thelittlecandleshop.com.au with the subject REMOVE.
Copyright
This Website is owned by The Little Candle Shop and its associates, and subject to copyright. The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, and other graphic materials are the property of The Little Candle Shop and are protected by Australian copyright laws.
You agree not to copy, broadcast, store, transmit, distribute, print, sell, publish or produce derivative works from any information or material on this Site without the express prior consent of The Little Candle Shop.
All trademarks, brands and names appearing on this Site are the property of their respective owners. On our site, the registered trademark names are used solely to identify and describe our products, as well as acknowledge the design-house. The Little Candle Shop is not affiliated with nor endorsed or sponsored by these companies and is a parallel merchant of these labels.
No material contained on this Site should be construed as granting any licence or right of use of any trademark or part of any trademark displayed on the Site without the express written permission of The Little Candle Shop or third party owner.
Links on this Website
The Little Candle Shop makes no representations or assurance about any other website which you may access through this Site. Any link to another website is provided as a convenience to users of this Site and is in no way controlled or monitored by The Little Candle Shop for inaccuracies of information. You must take your own precautions to ensure that any other website that you access by link from this Site is free from viruses, worms, trojan horses and other material of a destructive nature.
Currency, Tax & Fees
All prices on the website are in Australian Dollars (AUD) and are inclusive of the Goods and Services Tax (GST) for Australian orders. The GST is not collected on international orders, however the displayed price is the payable price for international orders (the included 10% GST is converted to a handling cost).
